We don’t just deliver qualified leads to your sales team, we can help your sales team improve their close rates of those leads. Online leads are not all created equal. There is different intent from referrals to inbound calls to cold leads. Time to contact and contact rate matter and understanding the intent to mold sales scripts is crucial. Our experience ranges from a single admin following up, to managing the entire inbound lead flow for call centers of 100+ sales agents.
When you have multiple sources of inbound business opportunities, you need to be able to organize, prioritize, and communicate with each source, respectively. Managing the customer communication and intent from a marketing campaign is essential to understanding the follow-up process. We are experts in lead management, scoring, and communication technologies to efficiently and effectively work your sales opportunity through your sales process.
When you plan infrastructure and marketing campaigns for your business, you have expectations for return on those investments. Most of the time we find these expectations are one dimensional. Meaning, the efforts to execute the infrastructure aren’t well aligned across revenue sources or expenses across initiatives..in other words, let’s find ways to drive a return or positive impact across many areas of your business from each unique marketing effort. Our executive experience combined with marketing experience supports efficient growth and investments.
We were asked to and allowed the opportunity to push the limits to see how good we can be. At each step, we continue to point the finger inwards at how we can improve and objectively look at projects, processes, technology, and our team and vendor capabilities. Our foundation of processes has grown. Our application to other industries has grown. Our team has grown.
Our experience and understanding of customer acquisition tactics led to a significantly improved customer experience for the business’ end customer while also improving visibility to ROI metrics and the ROI metrics themselves. Once we understood the existing ecosystem of the business operations and customer experience, we were able to leverage our experience in acquisition tactics and development to execute, allowing the business to more accurately project, budget, and grow their business nationally.
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